Extremely frustrated in the way that Bodhizone conducts their business and handles interactions with customers.

When I initially came to them confused regarding my health insurance benefits and the way they... read more were billing me, they acted very shady and refused to provide me hard and explicit facts, and instead just tried to reassure me they were doing things correctly.

I've also had appointments canceled on me several times, once while already getting to the office and sitting in the waiting room for over 30 minutes.

During that time, they lied to me about the reason they had to reschedule (I overheard them talking yet they decided to try and deceive me still). i agreed to reschedule to 6:30pm later that week, then on that day, they called me at 5:20pm asking where I was. I reminded them that we agreed my appointment time was actually 6:30, but they said they'd have to reschedule again to sometime next week because that appt time wasn't actually confirmed and the doctors wouldn't be available then.

Meanwhile, I'm still in pain and not receiving adequate enough service to merit this frustrating experience. I have only seen the physical therapist twice since starting therapy, and the rest of the times have been seen by an exercise trainee alone.

If you are looking for professional grade care in combination with a caring and competent office staff, I'd highly advise seeking out another provider.

  Staff is best all are knowledgeable and professional.  They all genuinely care about their patients and very personable   I can't thank them enough.

Ed Swarnes

  I had never been to a chiropractor before and had a great experience here. Everyone there is very friendly and helpful, and I enjoyed working with Dr. Bui after I... read more threw my back out unexpectedly. He was very attentive and engaging, and made sure I was comfortable with all procedures and exercises. Highly recommend for any athletes or those who simply work out regularly and need a tune up!

  Ok, this is *extremely* overdue (sorry guys!!), but finally I'm here to tell you that Bodhizone is the best. Dr. Li is super nice and gentle and friendly and he'll... read more answer all your questions and help you with your aches and pains. Dr. Dalton helped my knee and back pain SO MUCH, like night and day. I have terrible posture, was out of shape and in a bunch of pain and he helped me get stronger and less achy and was super understanding and encouraging throughout. Dr. Deo is an absolute delight, the nicest in the world and also extremely talented and made me feel a lot better every time I saw her, too.
Even Eva at the front desk and Ty(sp?) are friendly and helpful and caring and this whole office is literally the best physical therapy experience I have had in NY (and I've gone to PT every year for the past 5).
Can't recommend them enough, go in the afternoon (but not when I go, don't take my spot) and you'll have a caring, dedicated team focused on helping you feel better as soon as possible.

  Dalton, Dr. Lee, Justin, Dr. Dao Thai and the rest of the Bodhizone team have been super helpful in rehabilitating ankles. Before coming in, I had a hard time walking... read more and was apprehensive towards any strenuous activity in which I could possibly hurt myself. With the bodhizone team and Dalton's instruction, I became way more comfortable with physical activity, changing my tentative perspective and then learned how to properly deal with injuries and how to avoid them happening.

  I deeply regretted I went to Bodhizone at 23rd street for PT, chiropractor, pain management, Pilates, and acupuncture.

First of all, they run the business dishonestly. 2018 December, I exhausted... read more my chiropractor visit but Bodhizone told me they will work with my insurance company to get a few more sections so I went ahead booking chiropractor. On the day of visit, front desk told me I did not have chiropractor appointment. I was confused so I booked another one. I also asked specific time for doctors I will be seeing but front desk just assured me I will be seeing all three doctors. Again, on the day of visit, I was told I was not booked for chiropractor. I was screaming out "again" to the front desk so she said she doesn't know if chiropractor will have time to see me blah blah. Finally chiropractor Dr. Ly came to my room and gave me 10 minutes adjustment. It is my first time to see a chiropractor who only spent that little time with me and of course he did not evaluate me. I really needed chiropractor and if you don't want to see me for whatever reason, I can go somewhere else. I think it's to do with the insurance payment because after new year insurance restarts, Dr. Ly is so willing to see me all the time. However, he still spent very little time without fully evaluation. I went to chiropractor regularly in another place. I know how it supposed to be. After a few more trials, I told front desk not to book chiropractor. Ironically, Dr. Ly still show up in my room and I have to tell him I do not want chiropractor today. He and Bodhizone don't care about patients.

Dr. Dalton is my PT. He is overbooked. My insurance pays PT for close to $500 but he spent less than 30 minutes with me. A lot of time it's the assistant watching me exercise. December 2018, I injured my hamstring and my calf was really tight. Dr. Deo who gave me massages before PT said she will tell Dr. Dalton to give me some relief. Dr. Dalton came in first let me do some quad sets and then foam roller single leg deadlifts!!!! The next day my legs were swollen and hurt so much. I had to rest on the bed for two days. January 2019, my hamstring still bothered me so I went to orthopedic who told me I am supposed to rest, not exercise. So I told Dr. Dalton that my hamstring is injured and tight, hoping he could help me. He made me to do a stretch and said the fact that I was able to stretch like that means my hamstring is not tight. I felt tight because of weakness. I need to get stronger. I insisted my point and he then ordered some ice afterwards. What the f. Now it's April, I am still dealing with the hamstring injury with my new PT. I am very flexible and Everyone is different. He apparently doesn't know it as a physical therapist. He could spend a little time palpitating my hamstring but he did not, because he started treating another patient already (after short time with me）on the second floor gym. I went there once a week for almost three months and I can't still walk well. Dr. Dalton never re-evaluated me. PT should evaluate patients periodically. I had to ask him to see me walk and stand. He can find nothing because he has no clue. Plus he doesn't even believe what I said about my hamstring. My new PT said my left hamstring is so badly injured and my abductor is tight. Both are pulling my lower back and buttock, causing imbalance of my whole body. I have been with my new PT for two and half weeks now and I can walk much better.

Dr. Deo, the physician there, who usually massages my back before PT. I told her my calf is really tight and also inner side of my knee, then she figured out I injured my hamstring. I asked her what I can do. She said "nothing" and she will talk to PT to give me some relief and walked out. I believed in them because they are professional or supposed to be. Wrong! What I should do is RICE if injury is current and rest. And how about orthopedic evaluation and MRI. How about ART therapy or stretch after pain subsides. She is absolutely incompetent.

My current physical therapist is an one on one manual therapist and works an hour on me for the same $500 insurance payment. Bodhizone ripped me off.

The way Bodhizone runs business is dangerous for patients. They have no ability to solve complicated issues as opposed to they claimed on the website and have no desires to help their patients regain health. I would give negative star if I could.

I tried Pilates once and acupuncture a couple times. Horrible experiences.

Avoid Bodhizone.

  This office was wonderful at first. Reception staff was helpful when making an appointment and super polite when I arrived at the office. The therapists that I saw Dr. Shapiro... read more and Dr. Handler and Dr. Deo were amazing I felt better after my first visit. Then the letters from the insurance company started coming showing that I was there for visits that I wasn't. When I called to question this Connie I believe in billing gave me some run around BS answer about why it happened. Insurance fraud is why it happened these people are just out for money don't ever go there!

  Best PT I Have been to for a dancer/cycling instructor!  I broke my elbow and I am very stubborn dealing with slower PT appointments. They had me work hard and... read more they worked hard on me as well!  The staff really knows what they are doing and what injury they are dealing with!  Also they dig deep into the injury if there is pain & I have seen the results. Thanks so much!

  Super attentive staff. Very personalized attention. Front desk, PTAs, DPT, Dr. Deo -- all caring and concerned!

Super close to 6 train

  Amazing physical therapy. Very professional and they achieve results.