Miserable experience. I went to bodhizone for PT/massage for about a year, and in that time they lost three excellent therapists. Clearly a red flag. Each time somebody left I... read more was not informed, showed up for my weekly appointments as usual and was told so-and-so no longer works there. On several other occasions, I was called a few hours before my appointment to go to their other location, and was asked to coordinate booking a room at the new place on my own. I literally, on more than one occasion, called the locations back and forth trying to coordinate my own service because they double booked my room. Fast-forward a year since my last service, and I'm still getting calls from them about insurance checks they misplaced. Save yourself the hassle and try somewhere else.

  I've been coming to Bodhizone for 6 months after ankle surgery.  I tried a few more convenient PT locations (I live in another borough) before I landed here after being... read more consistently unimpressed and frustrated by therapists who were neither engaged in creating a program for my recovery or simply unskilled. Scott Weiss (the primary therapist here) was a revelation. He has an impressive athletic PT resume (three Olympics among other achievements) and really cares. From day one he set a strategy for my recovery, explained everything along the way (he's a wealth of knowledge on body mechanics) and is an amazing masseuse. I could go on and on, but if your got an injury you're trying to come back from, Scott (and his team) are the best I've ever come across. I will never go elsewhere for PT.

  Every single staff member at Bodhizone has been professional, warm, helpful, and kind. I look forward to going to PT weekly. I am listened to with respect, and the staff... read more helps me with all present pain-- not just the specific pain that brought me to PT in the first place.

Specifically, Manali has been a joy to work with. She is always reassuring, pleasant to be around, and adjusts the program to my specific needs.

I am grateful to have found a place that incorporates wellness through physical therapy, one and one exercise programs and training, Pilates, chiropractic care, etc.

I have been feeling increasingly better in my patella (knee problem from a dislocation), and look forward to continuing my work at Bodhizone!

  In my opinion, if you value your health, go somewhere else. The other reviewers here Christopher and Ashley are spot on... This company needs to get their act together.

Here's the... read more details:
I've gone for 3 sessions at their UES location. I met Erica, an excellent PT, and an exercise therapist, Sofoklis. Both were professional, friendly and attentive. Unfortunately, that's as good as it gets.

Then the front desk Stephanie called and told me my insurance needed more processing time, and so she put all future appointments on hold while they get authorization. She would call me once things get sorted out. The call never came.

So a few weeks later, I called back. This new person said Stephanie's left . She told me she's not certain what's going on so she offered to check it out for me and call me back. She never did. I had to call back two days later and yet another person said that they will give me an answer after the insurance company gets back in 4 business days. Well guess what? No one did!

In the next week, I tried calling the office. Now a recorded voice mail tells me to leave a voice message. I did. No one called back. I try again for a few days until last Tuesday, an AT&T message tells me the number is no longer in service.

Infuriated, I went searching on Google for an alternative way to contact the company. I found their website and emailed them about my experience. For the first time in the company's history, someone FINALLY calls back: Very promptly, in less than a few hours, the business manager, Havia (sp) called to apologize, and explains the 69th st location has closed. The founder, Scott Weiss, called me later also to apologize and directs me to their other locations. I found their 57th st location the most convenient and decided to call Have back to tell him that I'd like to be referred to that location. He said that he'll get someone to check on my insurance and call back. This was Wednesday. Well, you can guess if anyone has called about it.

On Friday, I received a call from the 23rd St location asking if I'd like to make an appointment, when I already made it clear that I wanted the 57th st location!!! At this point, I felt that I had given this practice enough chances, and it would not unreasonable that finally I lost my cool!!!! This was the last straw for me. She apologized and says she was unaware, and was tasked to call patients from the closed 69th st location. Anyway, I also asked about my insurance. She said Stephanie would get back to me only on Monday. SERIOUSLY??? You need more processing time???

Over this past month, my condition and the pain in my joint has worsened, and I was deprived from access to my PT because of their hopeless (mis)management. I've had enough of their empty promises. I'm moving to another practice.

  Super attentive staff. Very personalized attention. Front desk, PTAs, DPT, Dr. Deo -- all caring and concerned!

Super close to 6 train

  This office was wonderful at first. Reception staff was helpful when making an appointment and super polite when I arrived at the office. The therapists that I saw Dr. Shapiro... read more and Dr. Handler and Dr. Deo were amazing I felt better after my first visit. Then the letters from the insurance company started coming showing that I was there for visits that I wasn't. When I called to question this Connie I believe in billing gave me some run around BS answer about why it happened. Insurance fraud is why it happened these people are just out for money don't ever go there!

  Staff is best all are knowledgeable and professional.  They all genuinely care about their patients and very personable   I can't thank them enough.

Ed Swarnes

  The staff at Bodhizone on 23rd street are all very kind. The front desk always greets you by name and with a smile. Also, the PTs really helped me with... read more my injury and closely monitored my progress (torn tendon in wrist) each session. I slowly increased my strength training and I am almost 100%.

  Dalton, Dr. Lee, Justin, Dr. Dao Thai and the rest of the Bodhizone team have been super helpful in rehabilitating ankles. Before coming in, I had a hard time walking... read more and was apprehensive towards any strenuous activity in which I could possibly hurt myself. With the bodhizone team and Dalton's instruction, I became way more comfortable with physical activity, changing my tentative perspective and then learned how to properly deal with injuries and how to avoid them happening.

  Ok, this is *extremely* overdue (sorry guys!!), but finally I'm here to tell you that Bodhizone is the best. Dr. Li is super nice and gentle and friendly and he'll... read more answer all your questions and help you with your aches and pains. Dr. Dalton helped my knee and back pain SO MUCH, like night and day. I have terrible posture, was out of shape and in a bunch of pain and he helped me get stronger and less achy and was super understanding and encouraging throughout. Dr. Deo is an absolute delight, the nicest in the world and also extremely talented and made me feel a lot better every time I saw her, too.
Even Eva at the front desk and Ty(sp?) are friendly and helpful and caring and this whole office is literally the best physical therapy experience I have had in NY (and I've gone to PT every year for the past 5).
Can't recommend them enough, go in the afternoon (but not when I go, don't take my spot) and you'll have a caring, dedicated team focused on helping you feel better as soon as possible.

  Best PT I Have been to for a dancer/cycling instructor!  I broke my elbow and I am very stubborn dealing with slower PT appointments. They had me work hard and... read more they worked hard on me as well!  The staff really knows what they are doing and what injury they are dealing with!  Also they dig deep into the injury if there is pain & I have seen the results. Thanks so much!

  really love this place! i went to treat my back pain and stephanie the chiropractor really helped. she also gave me stretches to do at home. so happy with the... read more service. the receptionist was friendly and welcoming.

the experience was great. i highly recommend this office.

  I love this place!
I've been going to this location for a while now. (23rd street location).
The staff has been nothing but amazing very helpful and very professional, specially I... read more want to mention Stephanie the girl in the reception, she's super sweet and always has a smile on, she does a great job scheduling my appointments and calling to remind me of them a day before. She was also very helpful recommending an acupuncture doctor which I have been seeing twice a week and I am very satisfied with.
The physical therapy stuff are doing a great job as well, they taught me a lot of exercises that were very helpful with my injury, I always feel at home and very well taken care of when I visit this clinic, they help relieve the pain and lift my spirits up on a rainy day :)
Like I said I love this place and I would recommend it to anyone.
Thanks,  you guys (Stephanie, Kevin, Manali, David) are awesome.

  I own a prenatal wellness company (Baby Zone NYC) and have been sending my pregnant clients to Bodhizone for the past 4 years for a variety of ailments (hernias, back... read more pain, pelvic pain etc).  I've gotten all rave reviews from my clients, many of which were able to enjoy other modalities of treatment such as pilates, massage and acupuncture covered by their insurance.  At this point, I've introduced the Bodhizone Team to many of my Manhattan-based OBs and they have started sending their patients there as well.  Highly recommend!

  Extremely frustrated in the way that Bodhizone conducts their business and handles interactions with customers.

When I initially came to them confused regarding my health insurance benefits and the way they... read more were billing me, they acted very shady and refused to provide me hard and explicit facts, and instead just tried to reassure me they were doing things correctly.

I've also had appointments canceled on me several times, once while already getting to the office and sitting in the waiting room for over 30 minutes.

During that time, they lied to me about the reason they had to reschedule (I overheard them talking yet they decided to try and deceive me still). i agreed to reschedule to 6:30pm later that week, then on that day, they called me at 5:20pm asking where I was. I reminded them that we agreed my appointment time was actually 6:30, but they said they'd have to reschedule again to sometime next week because that appt time wasn't actually confirmed and the doctors wouldn't be available then.

Meanwhile, I'm still in pain and not receiving adequate enough service to merit this frustrating experience. I have only seen the physical therapist twice since starting therapy, and the rest of the times have been seen by an exercise trainee alone.

If you are looking for professional grade care in combination with a caring and competent office staff, I'd highly advise seeking out another provider.

  Amazing physical therapy. Very professional and they achieve results.

  THIS PLACE IS THE WORST.

I booked a massage appointment here, and the owner called me 30 minutes before my appointment to cancel on me. When I asked to be accommodated... read more in some way, she flatly told me no and indicated that there would be no customer service to make up for me traveling unnecessarily to NYC. I begrudgingly scheduled for the same day next week.

THEY CANCELED AGAIN. This time I received no courtesy call, and was told after I arrived that the massage therapist decided that she didn't want to make the trip from Staten Island to NYC for just one appointment. When I asked the clerk at the counter what remedy would be provided since this is the second time in a row, he called the manager, giggled with her on the phone for a few minutes, and then told me that the manager would call me the next day.

You can guess whether I received a call the next day. I haven't heard from them and don't know if I want to. I only went to this place because I received a coupon on livingsocial.com from a friend, and this experience has been HORRIBLE. They are not professional, don't care about your time, and need to get their act together.

Be smart and go somewhere else. Anywhere else.

  I deeply regretted I went to Bodhizone at 23rd street for PT, chiropractor, pain management, Pilates, and acupuncture.

First of all, they run the business dishonestly. 2018 December, I exhausted... read more my chiropractor visit but Bodhizone told me they will work with my insurance company to get a few more sections so I went ahead booking chiropractor. On the day of visit, front desk told me I did not have chiropractor appointment. I was confused so I booked another one. I also asked specific time for doctors I will be seeing but front desk just assured me I will be seeing all three doctors. Again, on the day of visit, I was told I was not booked for chiropractor. I was screaming out "again" to the front desk so she said she doesn't know if chiropractor will have time to see me blah blah. Finally chiropractor Dr. Ly came to my room and gave me 10 minutes adjustment. It is my first time to see a chiropractor who only spent that little time with me and of course he did not evaluate me. I really needed chiropractor and if you don't want to see me for whatever reason, I can go somewhere else. I think it's to do with the insurance payment because after new year insurance restarts, Dr. Ly is so willing to see me all the time. However, he still spent very little time without fully evaluation. I went to chiropractor regularly in another place. I know how it supposed to be. After a few more trials, I told front desk not to book chiropractor. Ironically, Dr. Ly still show up in my room and I have to tell him I do not want chiropractor today. He and Bodhizone don't care about patients.

Dr. Dalton is my PT. He is overbooked. My insurance pays PT for close to $500 but he spent less than 30 minutes with me. A lot of time it's the assistant watching me exercise. December 2018, I injured my hamstring and my calf was really tight. Dr. Deo who gave me massages before PT said she will tell Dr. Dalton to give me some relief. Dr. Dalton came in first let me do some quad sets and then foam roller single leg deadlifts!!!! The next day my legs were swollen and hurt so much. I had to rest on the bed for two days. January 2019, my hamstring still bothered me so I went to orthopedic who told me I am supposed to rest, not exercise. So I told Dr. Dalton that my hamstring is injured and tight, hoping he could help me. He made me to do a stretch and said the fact that I was able to stretch like that means my hamstring is not tight. I felt tight because of weakness. I need to get stronger. I insisted my point and he then ordered some ice afterwards. What the f. Now it's April, I am still dealing with the hamstring injury with my new PT. I am very flexible and Everyone is different. He apparently doesn't know it as a physical therapist. He could spend a little time palpitating my hamstring but he did not, because he started treating another patient already (after short time with me）on the second floor gym. I went there once a week for almost three months and I can't still walk well. Dr. Dalton never re-evaluated me. PT should evaluate patients periodically. I had to ask him to see me walk and stand. He can find nothing because he has no clue. Plus he doesn't even believe what I said about my hamstring. My new PT said my left hamstring is so badly injured and my abductor is tight. Both are pulling my lower back and buttock, causing imbalance of my whole body. I have been with my new PT for two and half weeks now and I can walk much better.

Dr. Deo, the physician there, who usually massages my back before PT. I told her my calf is really tight and also inner side of my knee, then she figured out I injured my hamstring. I asked her what I can do. She said "nothing" and she will talk to PT to give me some relief and walked out. I believed in them because they are professional or supposed to be. Wrong! What I should do is RICE if injury is current and rest. And how about orthopedic evaluation and MRI. How about ART therapy or stretch after pain subsides. She is absolutely incompetent.

My current physical therapist is an one on one manual therapist and works an hour on me for the same $500 insurance payment. Bodhizone ripped me off.

The way Bodhizone runs business is dangerous for patients. They have no ability to solve complicated issues as opposed to they claimed on the website and have no desires to help their patients regain health. I would give negative star if I could.

I tried Pilates once and acupuncture a couple times. Horrible experiences.

Avoid Bodhizone.

  I had never been to a chiropractor before and had a great experience here. Everyone there is very friendly and helpful, and I enjoyed working with Dr. Bui after I... read more threw my back out unexpectedly. He was very attentive and engaging, and made sure I was comfortable with all procedures and exercises. Highly recommend for any athletes or those who simply work out regularly and need a tune up!